So I am on B6 in Becker and came across this question:
Hi Tech Corp. is in California and contracted with a separate company in India to handle its customer service call center. Hi Tech Corp.'s practice is most accurately described as:
A) Shared Service
B) Offshore operations
C) Globalization
D) Outsourcing
I choose D and got the incorrect answer and this was their description they gave, "Although Hi Tech is outsourcing, the best description is offshore operations because the services were performed outside the country.
While I can understand that it was moved offshore... but to be an offshore operation doesn't the operation still have to operate under the corporation and not by an entirely different company?